hello rummy

hello rummy App support

Contact
+91 1309110185

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The hello rummy:

Q1: How to log in after installing the hello rummy?

To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for quick and secure access to your account.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If you still can't receive the OTP, click "send OTP" again and wait for a few moments. If you still don't receive the OTP, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC documents to the customer support team via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Then, download and install the latest version of the app. Once installed, you should be able to log in and access the updated app without any problems.

Most Asked Questions Related To Withdraw In The hello rummy:

Q1: What is the minimum withdrawal amount in the hello rummy?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals can only be made from earnings generated through gaming, not from bonus amounts collected. This means that users can only cash out money they've earned from playing games, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 3 hours, although it typically takes between 30 minutes to 3 hours. However, occasional delays with payments may cause users to wait up to 24 hours. Overall, the app's efficiency is generally consistent but may be affected by payment processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing up, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.

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